Fabulous Photo Gifts - Delivery Times Amended due to Christmas Rush

Dear Customers of Fabulous Photo Gifts.

We've just placed a small announcement on our website to the effect that if you've recently placed an order or are doing so from now, we have had to revise our delivery times due to overwhelming numbers of orders again over the weekend.

Please add an additional 2 days to your advised delivery time.

For most photo gifts, this means a current delivery time of 7 to 9 days.
For Boxed Jigsaws, this means a current delivery time of 12 to 14 days.
For all other gifts, please add two days to the current specified delivery time on your shop basket page.

We're sorry for any inconvenience, we know how important your orders are to you and we're working literally around the clock to make sure no one is disappointed.

Thank you for your understanding and patience.

Mandy and Jonathan - Fabulous Photo Gifts.

Our Photo Gift Basket Over-flow'eth

Our basket was literally overflowing at the weekend following unprecedented demand for our range of photo gifts.

So much so that we took the decision to place a temporary halt on receiving any more orders after midnight on Sunday (7th December 2008).

Sunday was also the last order date for ordering from our Boxed Jigsaw range for Christmas delivery.

We hope to re-open for any last minute orders this Thursday (11th December 2008) from our range of other photo gifts including our wooden 'express' photo jigsaw range, before our last orders for Christmas date of Saturday 13th December 2008.

However, please be advised that in the event of a further 'rush on orders', that Saturday last orders date may be bought forward.

We're very sorry if you're unlucky enough not to get your Christmas order placed, however we do have a duty to those customers that have already ordered to fulfill and despatch their orders in time for Christmas. We're sure you will understand.

Please note that any orders received after our 'last dates for Christmas delivery' may be worked on but will not be despatched until the New Year.

Ordering a Photo Gift for Christmas? Last order dates announced

Here are your last order dates for Christmas delivery in the UK from Fabulous Photo Gifts.

Boxed Jigsaws - Friday 5th December
Wooden Jigsaws - Sunday 14th December
All other Photo Gifts - Sunday 14th December

Please be aware that last Christmas, due to unprecedented demand, we were forced to bring our published deadlines forward by several days so please shop as early as possible to avoid possible disappointment.

Also, we've just published the latest edition of our popular newsletter. If you'd like to see a copy, click here. If you'd like to be added to our regular monthly mailing list - please contact us and ask to be added to our mailing list. You can unsubscribe at any time - we never share your details with anyone else.

This newsletter featured some of the more recent customer comments we've received in our mail bag plus features on our two new photo gift ideas - the colour changing WOW mugs and our personalised jewellery boxes.

Our colour changing mugs have a black appearance that conceals your chosen photograph. Adding hot liquid reveals the photograph so it's a great way to really surprise someone.

Our Jewellery Boxes feature a double sided lid insert that can be printed both sides. It also comes with a great value jigsaw option - the pieces broken up and placed inside the jewellery box with the completed picture printed on the inside of the lid (or the outside if you prefer - just let us know after placing your order!).

Well we'd better get back to those photo gift orders - Christmas is coming after all.

Christmas deliveries going to plan

Hi!

Just a very quick update as we're busy packing your photo gift orders - what! you didn't order one? Oh well, we'll look forward to welcoming you to Fabulous Photo Gifts next year.

Seriously though, due to the fantastic response from customers both new and old, we're running a couple of days behind the automated delivery dates you would have received when you placed your order.

Don't panic though - we're working quite literally around the clock to ensure that all orders received before the order deadline (and a few late comers as well) do get posted in good time for Christmas delivery.

Many thanks for your patience and understanding. We'll try to respond to your personal enquiries with regards your order status straight away, but as I'm sure you'll appreciate, we may be away from our desks helping with the packing.

Also, where orders contained a mixture of items which included a personalised photo mug or money box, because of the bulky nature of their packaging, these items may be posted seperately to the rest of your order, although both packages will be / will have been posted together at the same time.

Unprecedented Christmas demand means last orders date bought forward

Unprecedented online sales activity during this last week has meant that, with much regret, Fabulous Photo Gifts has had to bring forward its last orders for Christmas dates to today (Friday 7th December 2007).

The decision was taken after receiving updates from our suppliers that they were experiencing severe stock shortages, with their suppliers and manufacturing plants unable to obtain enough raw materials to fulfil expected orders over the weekend.

Therefore, rather than disappoint customers when their order is 'out of stock', we have decided to 'close shop' and concentrate on fulfilling orders received.

If you have placed an online order recently, please be advised that our standard delivery times quoted on the website at time of ordering are subject to a few extra days, however, we are working around the clock (quite literally) to process all of your orders in good time for Christmas posting. Then it's up to the Post Office!

So thank you for your custom during 2007 (much of it repeat orders) and we look forward to welcoming you all back after Christmas with some very special offers, new photo gift ideas and the same friendly and personal service you know and love us for.

We'll update this blog and RSS feed as December progresses with any news.

The Fabulous Photo Gift team.