A little flavour of what's in store...

Showing posts with label customer testimonial. Show all posts
Showing posts with label customer testimonial. Show all posts

Monday, May 18, 2009

"customer delighted"



"Many thanks Mandy - it has just arrived and looks great" - M. (Boxed Photo Jigsaw).

"I received the mousemats and coasters; they were great, thank you very much." - V.B.

"Hi Mandy, It arrived! Thank you so much, i love it! Fingers crossed, so does the bride!" - P. (Photo Block)

"Hi Mandy. Many thanks, sorry to have bothered you it has come today the postman was just later than normal. It is lovely thank you very much. Best regards" - J. (Glass Photo Clock)

"Thanks for the fast service, the products look wicked! Deffo going to be recommending you to anyone who needs these kinda things. Cheers" - P. (Mug and Mousemat)

Another selection of your more recent comments about Fabulous Photo Gifts' products and service.

To experience our service for yourself, head over to Fabulous Photo Gifts now and choose from a wide selection of gift and present ideas you can personalise with your photographs, your address, a special date or a personal message.

And with Father's Day approaching, why not beat the queues and get your order in early to avoid disappointment. Our photo gifts are not the 'fast food' of the personalised gift world with some items on a 14 day turnaround time.Of course if it's urgent, then we have gifts that we can print and post much much quicker than that.

Drop us a line before ordering if you have a special request or delivery deadline and we'll do our best to help.

(photo credit: always2ndbest

Monday, January 19, 2009

Photo gifts - surprise someone on Valentine's Day with a personalised gift

Surprise your Valentine with a personalised photo gift on Valentine's Day this February.

There's still time to personalise a whole range of photo gift ideas including an 'I Love You' photo jigsaw. Wooden pieces with the letters spelling 'I Love You' cut into the jigsaw puzzle.

Or how about something softer and cuddlier like a teddy bear wearing a personalised photo t-shirt?

For the more practical minded, our personalised photo glass chopping boards are popular any time of the year, not forgetting our range of T-Shirts, mugs, mousemats and clocks that you can add your own photo to.

We also have a new range of 'Wow' Photo mugs - the mugs black colour hides the printed photograph, only revealing it when the mug is filled with hot liquid.

Well this was a very quick post just to remind all you lovers out there that we stand by ready to work on your order the moment its received.

Still not sure about giving a personalised photo gift as a present, read what one customer said about our service just last week...

"you made me a happy birthday jigsaw with a picture of a swiss snowy village for my husbands 40th. I just wanted to let you know that I was really delighted with the result - it came out beautifully with a wonderful surface and fascinating shaped pieces. It was really fun. Everyone signed a piece and then gave it to him at stages through the evening and it was so much fun as he gradually got the picture. Thanks so much." - Elizabeth.

Read more photo gift testimonials here.

Wednesday, November 26, 2008

More from the Fabulous Photo Gifts postbag...

Our last customer newsletter went down very well with the lead story drawing attention to our published 'Last dates to order for Christmas Delivery' and judging by the response, the follow up article on our new larger personalised photo glass chopping boards was also a welcome relief to those of you struggling to find something different to give a loved one this Christmas.

Click here to see a copy of our photo gift newsletter online.

In fact todays postbag bought a flurry of photo gift activity including these kind comments below....

"Thanks Mandy. I'm really thrilled with the chopping board! Many thanks" - W.

"Good afternoon - Just wanted to say a big thank you for the above which I am giving as Christmas presents to my son and his partner. I am delighted with them and will certainly recommend you to friends of mine who are searching for an unusual present. Thanks once more and I am sure I will be using your services again. Kind regards" - M.H.

"The photo is of a painting we commissioned an artist (Linda Vario) to paint for us and hangs in our living room. So now we have matching placemats on the dinning table to enjoy! Thanks." - D.

"What wonderful service! Thanks so much for quick response." - J.

"Thanks Mandy - the holder has now arrived too. I love the placemats - they're gorgeous and great quality. I know where I will come for my next order !! Thanks." - D.

With orders from as far afield as Australia for delivery to family or friends in the UK, we're sure you'll be absolutely delighted with the range of quality, hand printed personalised photo gifts available to order and personalise online.

Click here to visit Fabulous Photo Gifts now and place your order for a personalised photo gift today.

Wednesday, November 19, 2008

Cookies and Customer Love....

Sitting here this evening with a very nice glass of cold milk and a chocolate chip cookie, the email inbox pinged and it suddenly occurred that we've had quite a few emails back from some very happy customers of Fabulous Photo Gifts these last few days.

So putting the cookie down for a sec', here they are....

"Hello Mandy, Thank you for your email regarding my order of a photo tray. I will be quite happy to accept your suggestion of having the image in landscape with a border. I'm sure it will be fine that way....I have never been disappointed with any of the orders I've placed with your firm and I'm sure this will be no exception.
Thank you again for your excellent service. Best wishes" - D.

"Hi Mandy - Just to let you know that I received the puzzle I ordered from you the other day and my mums gonna love it at Christmas. So just to say a very big thankyou really. All the best" M.

"When you order things over the Internet, you're not always sure what you'll get back. I was delighted with the photo gift i received back from you. The picture had come out far better than i'd hoped and the quality is fantastic - absolutely delighted!" - B.

We're very much aware that a lot of our customers are ordering online for the first time so we're especially pleased that they feel it's been such a positive experience. In many cases, it's the start of some very long friendships as many of our customers (like D above) come back to us again and again.

And we love seeing them back and relish the opportunity to impress them again.

We'll be posting last orders for Christmas dates very soon so if you haven't already, then why not add our RSS feed to your reader? That way you'll receive notification automatically of any new posts including those all important last orders for Christmas deadlines. We wouldn't want to disappoint anybody.

Right that's it for now. I'm off to finish my cookie...mmmmmm

Thursday, November 06, 2008

More lovely comments....

Well if you don't blow your own trumpet, then no-one else will my Dad used to say to me, but after reviewing the more recent Fabulous Photo Gifts mail bag, I think you can always rely on satisfied customers......

"Mandy - Many thanks for your prompt delivery of the tea tray. It was exactly
what we wanted & our customer very much appreciated it." - Debs.

"I received the serving mats and costers today. Very pleased with them; my friends will be so envious!" - D.

"I received the holders for the coasters this morning,thank you for your efficient service." - M.F.

"Hi Mandy - We are really pleased at the quality of the jigsaw. Thank you." - R.C.

"Hi Mandy - Thank you for the speedy delivery. Client is over the moon. Regards" - Mark.

"Hi Mandy, have just placed the order - like your site and the way it works by the way" - A.T.

"I just wanted to let you know that the jigsaws arrived safely as promised, and they worked well for us at our event. Thank you for your help & attention to the order." - Nick.

"Hi there Mandy, Just thought I would thank you for the prize I seem to have won for having the "Photo of the Month", after ordering a jigsaw. That particular jigsaw gift was very well received, and I am currently looking for suitable pictures for a Christmas order for another (quite jealous) relative!

Whilst I'm now sure the choice of "Photo of the Month" must be fairly random, it is very much appreciated :o)

The easel looks fabulous, and if the aim of the prize was purely a marketing one, I think it worked. Expect an order for some more of those in future too..... Very best regards" - Dave.

We'd like to thank all those customers that take the time and trouble to send us a note, saying how pleased they are with their orders and how pleased the recipient was too.

Keep them coming - it's a lovely surprise in the mailbox.

Thursday, September 25, 2008

Fluffy photo cushion loving lot

Wow! What a response to the photo cushions (well all the new photo gifts we recently introduced but in particular the photo cushions) - with hurried orders to our local cushion filling making lady for more more more.

We'll be announcing the August Photo Competition winner in the next couple of days - sorry for the delay but it's been manic here at Fabulous Photo Gifts workshop from the moment the kids went back to school.

We have something very special for October but more on that later this month!

We've also been so very pleased to keep receiving your very kind comments on our photo gift range and our service from customers old and new - here's a sample from the last couple of weeks....

"Just a quick thank you. The jigsaw was great. It was a birthday gift and the recipiant said that it was the best present that he had been given." D.

"Am delighted with the colour saturation and print quality. Fantastic. It's great." M.S

"Thank you for the fabulous place mats - I was really pleased with them, they look great and you were able to do a quick turnaround." E.L.

Fabulous Photo Gifts.

Friday, August 08, 2008

Personalised Photo Gift ideas for under a tenner

If you're looking for a great gift idea under a tenner, then we have a few ideas for you to choose from.

Not only that but your present - for less than £10 - can also be personalised with your own photograph making it even better value - ssshhhh! we won't tell them their present cost less than 'tenner if you don't!

For example, for under ten pounds, you could personalise...

A photo personalised wooden express jigsaw puzzle in either 15 or 24 pieces from £7.99

A ceramic personalised photo mug - printed both sides - from £8.49

A photo personalised mousemat from £6.75

A personalised photo kids t-shirt from £9.99

A set of 4 personalised photo coasters (circular or square shaped) from £8.49

A personalised deluxe photo panel from £9.95

We've got loads of other great photo gift ideas too - glass chopping boards, dinner trays, clocks and teddy bears in personalised t-shirts.

And remember that every order is printed by hand! Every photograph submitted is optimised by hand to help ensure that you are not only pleased, but absolutely delighted with the finished photo gift as this customer was when she received her order earlier this week:

"Hi Mandy - Just to let you know the jigsaw was delivered this morning and it looks FABULOUS. Can't wait to see my father's face when he opens it. Thank you for a fantastically swift service. Kind regards" - Sandra W.

We also have possibly the largest range of boxed jigsaw puzzles which you can personalise with your own photographs and don't forget our monthly photo competitions where the lucky winner will receive a small deluxe photo panel.

So the next time your stuck for an original gift idea for parents, grandparents, brothers or sisters - in fact anyone or any occasion, then think of the great value gifts online at Fabulous Photo Gifts.co.uk

Tuesday, July 22, 2008

Why does no one use the automated self serve tills?

Why is there always a que for a supermarket till with a cashier when the self serve ones go empty?

It's a question i often ask myself. Usually when i'm standing patiently in line with my basket of emergency groceries along with everyone else. Oh there are a few brave souls that try the automated tills but they usually end up standing, scratching their heads and asking for help from the assistant that loiters with purpose.

I think it comes down to the fact that we, as shoppers, still like to be served by a person. We feel comfortable and re-assured that our transaction has gone smoothly. When the automated system starts yelling at you for removing an item from the bag - you know you're in trouble.

The reason I mention this, apart from the fact that I know I'm not the only one with a phobia of the automated tills, is that we've noticed over the last year that we get a lot of 'Internet Newbies'. By that I mean we get a lot, and I mean a lot, of customers who not only have never ordered a personalised photo gift before, they've never purchased anything online before.

So they are always pleasantly surprised at just how easy it is to use the Fabulous Photo Gifts website and personalise a photo gift there and then.

Of course, we do get customers phoning us with a variety of questions both technical and not so technical. Although our office phone is manned office hours, we do have a relay system in place so our customers usually manage to catch us at home anyway.

It's always the same, they ring, we answer, they say "Oh i'm sorry, I wasn't expecting anybody to answer" and once we've had a good laugh together about them actually getting someone, then we are able to help them with their query.

Later on, once their photo gift has been delivered, it's no wonder we receive such large amounts of praise from our customers e.g:

"thanks for the 1st t-shirt I've ordered! It was great! Just ordered another one but forgot to change the address again" M.B - Essex.

"Dear Mandy, Just to let you know the place mats arrived today. They are fab!!! Thankyou so much, my parents will be so pleased with them. Excellent quality and brilliant service. Thank you!!" A.R.

So you'll be pleased to know we're going to keep right on doing things how we think they should be done - with care and attention and with the human touch - every order is processed and printed by hand - that includes optimising your photo for optimum reproduction.

Hopefully, we'll see you soon at Fabulous Photo Gifts and have the opportunity to welcome you back as a customer.

Jonathan.

Monday, April 21, 2008

As Dean Martin sang - That's Amore

The Fabulous Photo Gifts postbag has been busting with more kind comments and recommendations of our fantastic (or should that be fabulous?) service during April.

Here's just a small selection of the typical comments we've received this month....

I received the jigsaw really quickly, and am delighted with it – L.B.

Thank you, thats fantastic! - K.M.

Just to let you know I received my jigsaw yesterday from you.
It is really nice and arrived quicker than you promised so many thanks, will be using you again in the future - M.S.


Wow, Thanks Mandy that's great, it's for a birthday this weekend so that's
the best news!! Thanks again – T.


I'm sure i will be ordering again as i like many items on your site – V.G.

How do we keep everybody so happy? Attention to detail, prompt reply to any queries, hand optimisation of each and every photograph sent with orders and of course, an ever increasing range of quality photo gift items you can personalise with your own photographs - all online, 24/7.

It's also very pleasing to report that our new deluxe photo panels have proved a big hit with customers - so much so that we'll be extending the range shortly with a special portrait desk stand option. Watch this space!

Thursday, March 06, 2008

If you're not getting any satisfaction...

If you're like the Rolling Stones and just can't seem to get any satisfaction with your present photo gift company, then why not give us a try? ( click here to see our range of photo gifts and jigsaws)

Here's the latest round-up of customer comments received at our office in the last few weeks...

"I recently placed an order with you, the quality was superb and the order was completed before I expected. I shall certainly recommend you to other people and I certainly use your service again.

Many thanks - P.A."


"It is great that I found a 30 piece wooden puzzle which is suitable for a 5 year old and as he wanted a puzzle he will be really happy with it! I shall recommend you to friends and family.

S."


"Received and recipient thrilled with tray! thanks.

V.L."


"Mandy - the jigsaw has arrived today. Thank you for the quick delivery.
I am very pleased with how it has turned out the picture looks great - my mum will love it!

Thanks K."


So you know where to click next time you want a personalised photo gift - we have loads of gift ideas - teddies, trays, mugs, mousemats and of course possibly the largest online selection of Jigsaw Puzzles you can personalise with your photo's and order online.

You know where to click! (here)

Thursday, February 21, 2008

February's customer feedback welcomed

When you keep earning such high praise from your customers and many of them come back for more, you know you're doing something right.

So it's especially pleasing to be able to highlight just a few of the glowing customer reviews of our photo gift service from orders delivered during February...

"My order was delivered yesterday and I am very happy with it.
Many Thanks - L."


"Just a quick email to say Thank you for sending us the second Cup which you had printed by mistake.

My wife loved the cup as part of her birthday present off our 2 year old daughter, but to have a second one enabled me to have a new cup at work with my daughter on!

It was a very nice jester by yourselves and I will recommend your company to anybody looking to have gifts made in this fashion.

Thank you very much. Kind Regards - JC"


"Thanks very much for the quick service. The jigsaw was much appreciated by
the recipient - K"


"Wow - the mats just arrived and they are indeed fabulous! Thank you so much. So fast and such a good result too. The tray has just arrived and done the circuit of the office and everybody is asking for your website details. I think you
may be about to be swamped with tray orders! - D."


Thank you to all our customers that took the time to write to us and express their delight at receiving their orders. (quite un-bidden we might add!).

If you'd like your next personalised photo gift order to be hand printed and optimised by experts in digital manipulation where care and attention to detail is everything, then isn't it time you used Fabulous Photo Gifts? - just like our customers above did and probably will do so again in the future.

Tuesday, November 13, 2007

People are shopping early for Christmas

With the launch of our FREE A5 wooden photo jugsaw with all orders over £50 (click here for full details), it seems customers of Fabulous Photo Gifts are really getting into shopping early for Christmas.

Here's what two customers had to say about their shopping experience at Fabulous Photo Gifts over the weekend....

"Once again, totally thrilled with my order.
I am over the moon, I love all the gifts and I will recommend you to everyone.
many thanks for such quick, efficient, and great quality business." M.M

"Thank you very much for getting back to me so soon, thats a very impressive service!" M.S


You can read more recent customer comments by clicking here.

Our FREE jigsaw offer is available until the 30th November so don't leave it till the last minute. Visit Fabulous Photo Gifts today (click here) and get your Christmas shopping started (or finished).

Thursday, November 01, 2007

So much Customer love - Fabulous Photo Gifts testimonials

More customer love...

Regular readers will know there's nothing we like better than to receive a note or phone call from a delighted customer when they receive their personalised photo gift in the post.

Whilst it's impossible to include them all on the Fabulous Photo Gifts website, we do like to 'share the love' and post them here on our Blog.

Here's our inboxes more recent additions...

“The t.shirt is of a lovely quality and the little hanging one is really cute!” A.G.
P.S the hanging t-shirt is still in pre-production – we're hoping to have it available for you to buy shortly.

“Hi, I received my puzzle yesterday. I just want to say the reproduction of my photo on the box lid looks brilliant. I think I am going to be very happy and will look forward to assembling the puzzle in my house in Phuket, Thailand where the photo was taken. Thank you so much and am sure I will be using your website again in near future.” S.L.

“Hello Mandy, the mugs and mouse mat have arrived and once again are better than we could imagine. What a brilliant service you offer !” J.T (Spain)

“Hi Mandy, I have received the puzzle this morning. Thank you very much it was very kind of you to send the other puzzle too they will love playing with both. It is a beautiful quality puzzle I am very pleased with it and the fabulous service and your thoughtfulness. Thank you so much.” L.C.

“Just thought you would like to know the tray gift voucher went down so well at the last wedding (I was the first person to ask you for one) that I've bought another one for someone else! Well done on the new inclusion of the gift voucher icon on the website. Its brill.” N.

Thank you all for your kind words and whole-hearted endorsement of the service Fabulous Photo Gifts offers. We really mean it when we say we really want you to be delighted with your photo gift to the point that every single photograph submitted with an order is optimised and adjusted by hand to produce the best results possible.

Fabulous Photo Gifts.

Tuesday, September 11, 2007

In the words of Depeche Mode

In the words of Depeche Mode (or as those old enough to remember - Steve Wright would say 'depeachy modee boys') are customers "just can't get enough" of our high levels of service when it comes to their personalised photo gift orders.

Here's two more recent examples hot off the email in box:

"Dear Mandy
Thank you for the photo jigsaw I ordered.
It arrived safely, and the picture on the box looks great. I'm sure my father will enjoy making it up.
Kind regards JM"

and over a recent photo mug order that came with a special request...

"Hi Mandy
They are absolutely fabulous!!!!!!!!!!!!!
I've just given them to the girls and there were tears everywhere. They are delighted with them! All my colleagues have taken your web address, there really impressed.

If you have a flyer or something similar send it to me and I'll post it on the notice board. I'm sure you will be hearing from us all in the near future.
Kindest Regards Tricia x"

So to recap - we're a really friendly bunch that will do absolutely everything within our power to ensure that you are as pleased as JM and Tricia were when they received their orders.

To find out what they'll all raving about, order your next personalised photo gift from Fabulous Photo Gifts.

Thursday, August 23, 2007

Why you should buy your next personalised photo gift from Fabulous Photo Gifts.

Why you should buy your next personalised photo gift from Fabulous Photo Gifts.

When you're buying a personalised photo gift, to give to someone special, or as a treat for yourself, you want it to be right. You want to use a company that will allow you to browse in your own time a range of photo gift ideas and then let you upload your digital image and pay, there and then, online.

Or perhaps you're looking for a company that still takes orders by post (not everyone has a digital camera or files), where you can send your photograph along with a cheque and get free scanning on any photo gift idea.

Maybe you're looking for a company that's personal enough to call you back if your photograph isn't suitable, or that has the time to add a line of text over the top of your photo to make it extra special for the recipient?

Perhaps you just want to know that the company you've chosen will review every single order image by eye and make any tonal, colour or contrast adjustments as well as any cropping required to ensure that you are very happy with the finished photo gift, by hand.

Or you want to rest assured that the photo gift company you've chosen is run by a dedicated team with years of digital manipulation experience between them, fully conversant with the latest image techniques and software including Adobe Photoshop and keeps their web design in house too?

Finally, you may be looking for a photo gift company that offers probably the largest online selection of photo jigsaw sizes and piece numbers available, that come in a printed box just like the ones in the shops? (we offer 17 different sizes and pieces from 15 to 2000, including panoramic letterbox style sizes).

Whatever the reason, Fabulous Photo Gifts meets all of the above points and then some.

Our photo gifts are hand printed so we can take the extra time in ensuring that the finished print is as perfect as possible. What's more, we'll work on any image to remove red eye or obvious blemishes all as part of the service.

But don't take our word for it. Read just a selection of the many comments we receive from customers, quite unheeded. Click here to read them.

And it doesn't stop there. Not only are we always looking to expand our range of personalised photo gifts on offer, we actively involve ourselves in local fund raising, and have recently launched our Funds for Life scheme whereby any school, group, team, club, enterprise or charity can raise funds for their own good causes through their patrons and members using a unique scheme code everytime they order. Click here to find out more.

Finally, Fabulous Photo Gifts is very proud of its special relationship with both its suppliers and its customers. We work very hard to ensure you're delighted every time you order from us and the number of repeat customers we get bares testament to how well we do.

We look forward to being of service to you. You can email us or call our 0845 number by clicking here for our full contact details.

Proprietor Mandy Collins looks forward to hearing from you and assisting you with your next photo gift purchase soon.

If you're near to Belper, Derbyshire, please feel free to call at our workshop and discuss your requirements further. We have a small display of completed photo gift examples on show. It helps if you can telephone in advance just so we can make sure we're ready to receive you.

We're not the largest photo gift company in the UK, but we think we're the most caring and approachable when it comes to any special requests or enquiries.

Monday, August 13, 2007

Who's a pretty boy then?

After a week of gale force winds and storms on Anglesey, how nice to return from our workshop holiday shutdown week, to the warm sun and blue skies of Derbyshire.

In fact it was so rough that we walked along the beach on our last day to view a yacht that had been blown onto the rocks and was decidedly left high and dry.

Our thanks to our customers both new and old for their patience during our week long shutdown. We have now caught up with all received orders and are now back to normal with delivery times.

One such order was for a round chopping board, personalised with a picture of a budgie.

The customer had this to say on receiving her personalised photo gift:

"I just wanted to say what a fantastic service you offer. The glass chopping
board is so very professional and has made a wonderful present for my
parents I will certainly recommend yourselves again and hope to use you
again in the very near future with one of your other items.

Many thanks."

You can personalise either a circular or rectangular tempered glass chopping board with your own photograph at www.fabulousphotogifts.co.uk.

Friday, June 22, 2007

High praise indeed

"Dear Mandy

I received the jigsaw in the post today and would just like to say how pleased I am with it. It is fantastic and I know will make my father grin when he gets it for his birthday! Thank you so much for the excellent service and wonderful jigsaw.

Kind Regards
E.T"

The above is another recent example of the kind of service that prompts our customers to put digit to keyboard and send such endorsements of our photo gift products and our services.

If you can't same the same about your last online gift shopping experience, then why not head over to Fabulous Photo Gifts now and do some online shopping with a real feel good factor included at no extra charge.