A little flavour of what's in store...

Showing posts with label testimonial. Show all posts
Showing posts with label testimonial. Show all posts

Wednesday, May 23, 2007

Thank you for taking the time to write back to us

In the words of the Carpenters song - "Mr Postman look and see if there's a letter for me?"

Fabulous Photo Gifts continues to amaze and delight customers with the quality of customer support and the photo gift itself. In fact, just this Sunday gone, the office phone rang and was of course answered.

The caller was so enthusiastic in her praise for our service and helpfulness, that it took her a full five minutes to get to the purpose of her call (checking to see if we'd received her postal order).

She asked what happened next? What did she have to do?

The answer is very simple. Once we've received your order (either by post with accompanying payment or online) we process your image, adjust for balance, levels and contrast etc, re-size as required (in proportion) before checking if any cropping is required to fit the photo gift ordered.

If it involves a serious crop, then we'll usually try to contact the customer and seek advice - even if that means emailing thumbnails of what the image will look like once cropped.

All you have to do is sit back and wait for the postman. Currently our Jigsaw orders are made and delivered in about 10 days, whilst our new CD photo clocks are made and deliverd in 5 days. (During busy periods, delivery may be within 14 working days - please contact us if your order is urgent).

So with such attentive service, it's no wonder that we still get regular comments like:

"I was delighted with the jigsaw thank you very much, it arrived this morning.

Kind Regards"
L.

"Hi Mandy - thanks for getting back to me. The post-man has just delivered the puzzle this very minute!! Looks great, thanks"
A.

If you'd like to read more about what our customers are saying about us, then click here. If you'd like to purchase your next gift from a small, friendly company that really cares about its customers, then click here for some photo gift inspiration.

P.S. If you submit a picture of someone receiving their fabulous photo gift, we'll publish it on our website and enter you into our free yearly prize draw!

Thursday, May 17, 2007

Latest Customer Feedback for Fabulous Photo Gifts

We don't like to sing our own praises too much here at Fabulous Photo Gifts, however, when we keep receiving such glowing testimonials, we feel justified in sharing them with you.

However, far from resting on our laurels, we're just as keen to impress you with our quality of service and product. Take a moment to read just some of the many emails we regularly receive - quite unprompted.

We're sure you'll be as impressed as we are delighted.

"The jigsaw has arrived. What brilliant and friendly service.

We will be placing more orders. The people I have already told, but sworn to secrecy re the present will all be looking at your site. Once my wife has got the present, with your permission I would like to send the details to all my friends for the next time they want something special.

Once again thanks for everything"
R.

"I just wanted to say thank you very much for the fantastic jigsaw and service that you provided. The jigsaw was lovely, the recipient thought it was great. I have shown several people the jigsaw and given them your website address as I was really impressed and wanted to pass your details on."
C J.

Thank you for your kind endorsements of our service.

To read more testimonials - visit the Fabulous Photo Gifts testimonial page - click here.