A little flavour of what's in store...

Saturday, October 17, 2009

Guaranteed courier delivery available from Monday 19th October

Like any business that relies on the Royal Mail to deliver orders to its customers, we've been very concerned by the recent proposed strike action by Royal Mail workers and how that would affect your personalised gift deliveries.

Fabulous Photo Gifts is not here to take either side in this dispute. We would politely ask, on behalf of our customers that all sides return to the negotiating table and 'get it sorted'.

In the meantime, we've been forced to explore alternative delivery methods and we're very pleased to announce that, from Monday 19th October, we'll be able to offer a guaranteed courier delivery service option on most of our personalised gift range.

When you add a photo gift to your basket and you've personalised it, you'll see those gifts available by courier delivery offer that choice.

Because our photo gift range is so extensive, we're unfortunately unable to offer it on all our gift ideas, hence the option appearing 'per item'.

When you're ordering more than one gift and one or more have the courier delivery option, you only need to specify it for the first item in your basket.

Otherwise you'll find you're adding the extra courier charge multiple times.

Please note: Our guaranteed courier delivery service is not a guaranteed next-day delivery service. The guaranteed delivery will show you the date by which we'll deliver your item/s (available on guaranteed delivery).

Fabulous Photo Gifts is not the 'fast-food' of photo gifts. On each order, your photograph is hand adjusted for balance and tone, before being printed and hand pressed etc. Much of our gift range involves heat pressing at very high temperatures - sometimes for 20 minutes or more so it takes a while for them to call down during final pressing.

Your order is then hand packed, taking care to offer each item the maximum protection on it's journey to you.

Fabulous Photo Gifts is all about choice so if you're happy to pay our standard delivery charge and have your order despatched via Royal Mail, then there is still that option available.

Standard delivery is still £2.49. Selecting our guaranteed courier delivery service option will add £5 to your order but (where available), it will ensure you receive your order within a guaranteed time frame, avoiding the possibility of it loitering at the back of some sorting office whilst the Royal Mail work through accumulated back-log of deliveries.

photo credit: winton

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