"customer delighted"

"Many thanks Mandy - it has just arrived and looks great" - M. (Boxed Photo Jigsaw).

"I received the mousemats and coasters; they were great, thank you very much." - V.B.

"Hi Mandy, It arrived! Thank you so much, i love it! Fingers crossed, so does the bride!" - P. (Photo Block)

"Hi Mandy. Many thanks, sorry to have bothered you it has come today the postman was just later than normal. It is lovely thank you very much. Best regards" - J. (Glass Photo Clock)

"Thanks for the fast service, the products look wicked! Deffo going to be recommending you to anyone who needs these kinda things. Cheers" - P. (Mug and Mousemat)

Another selection of your more recent comments about Fabulous Photo Gifts' products and service.

To experience our service for yourself, head over to Fabulous Photo Gifts now and choose from a wide selection of gift and present ideas you can personalise with your photographs, your address, a special date or a personal message.

And with Father's Day approaching, why not beat the queues and get your order in early to avoid disappointment. Our photo gifts are not the 'fast food' of the personalised gift world with some items on a 14 day turnaround time.Of course if it's urgent, then we have gifts that we can print and post much much quicker than that.

Drop us a line before ordering if you have a special request or delivery deadline and we'll do our best to help.

(photo credit: always2ndbest

March's postbag - customer comments from Hong Kong to Israel

Here at Fabulous Photo Gifts, we like to publish recent round-ups of real customer comments we receive - quite unasked for - from just a few of our happy customers.

This month's has a special worldwide flavour as we've received and shipped orders as far afield as Honk Kong and Israel in addition to our more usual UK photo gift orders.

Here's the latest from March's postbag....

(jigsaw order to Israel)

Hi Mandy

The package you sent arrived today: My husband went to the post office when I was at work!!! Hahhah - It was supposed to be a surprise for his birthday!!! Well I was way too excited to wait, so I gave it to him.
I was so pleased with the puzzle: The quality is fantastic and colors bright and clear!! We're going to have a lot of fun putting it together.

Thanks so much for your prompt service and great product!

Cheers
A.
...................................................

Mandy - coasters arrived yesterday - thrilled with them, thank you #1

S.
................................................

Thanks for the jigsaw which arrived this morning - excellent - and a superb service

J.
...............................................

Have already received my order. Thank you for the excellent service!!
 
T.
..............................

Hello there.  Many thanks for your speedy delivery - received the coasters on Saturday & they're great!
M.
..................................................

(Hong Kong order)
Dear Mandy,

The placemats and coasters are beautiful!! Thank you so much for your help. I will be in touch if I ever need any personalised photo gifts!!

Regards, D.
.................................................

Hi Mandy
 
Just a quickie to say tray arrived today and is absolutely fab. Really pleased with it - better quality than I thought, helpful, friendly service and really quick delivery.
 
Thanks again,
 
D.
.................................................

Just a quick word to say thank you very much and a to say what a great job of the photo on the t-shirt.

N.

We love receiving your comments and finding out how well the personalised gifts were received so please stay in touch. Don't forget you can send us your picture of someone using, playing with their Fabulous Photo Gifts and we'll publish it on our very own TV channel - Fab Photo TV over on our website.

More lovely comments....

Well if you don't blow your own trumpet, then no-one else will my Dad used to say to me, but after reviewing the more recent Fabulous Photo Gifts mail bag, I think you can always rely on satisfied customers......

"Mandy - Many thanks for your prompt delivery of the tea tray. It was exactly
what we wanted & our customer very much appreciated it." - Debs.

"I received the serving mats and costers today. Very pleased with them; my friends will be so envious!" - D.

"I received the holders for the coasters this morning,thank you for your efficient service." - M.F.

"Hi Mandy - We are really pleased at the quality of the jigsaw. Thank you." - R.C.

"Hi Mandy - Thank you for the speedy delivery. Client is over the moon. Regards" - Mark.

"Hi Mandy, have just placed the order - like your site and the way it works by the way" - A.T.

"I just wanted to let you know that the jigsaws arrived safely as promised, and they worked well for us at our event. Thank you for your help & attention to the order." - Nick.

"Hi there Mandy, Just thought I would thank you for the prize I seem to have won for having the "Photo of the Month", after ordering a jigsaw. That particular jigsaw gift was very well received, and I am currently looking for suitable pictures for a Christmas order for another (quite jealous) relative!

Whilst I'm now sure the choice of "Photo of the Month" must be fairly random, it is very much appreciated :o)

The easel looks fabulous, and if the aim of the prize was purely a marketing one, I think it worked. Expect an order for some more of those in future too..... Very best regards" - Dave.

We'd like to thank all those customers that take the time and trouble to send us a note, saying how pleased they are with their orders and how pleased the recipient was too.

Keep them coming - it's a lovely surprise in the mailbox.

We're still Singing in The Rain....

So the Summer has got off to its usual high octane levels of dampness - Wimbledon's seen more strawberry eating than tennis (probably) and here at Fabulous Photo Gifts as we prepare to unveil June's Pet Photo competition winner, we've yet again, been humbled and delighted to receive your emails of thanks and gratitude following the delivery of your personalised photo gift orders...

"Dear Mandy,
It came and it looked great and was very succesful as a present! Thanks very much." - C.

"I got this order today - ready for my mums birthday tomorrow. Many thanks for the fast delivery. Really pleased with the product. Thanks again." - C & C

"Hi , there. Thank you very much. I am delighted with the clocks and will find a use for the 6th one too so thank you. Am also very pleased with such a fast delivery. Thank you again." - L.

"Hello Mandy and Jonathan
Just wanted to say thank for your excellent service my order was delivered to day and I am delighted with the table mats.
Thank you once again." - Ann W.

"Hi Mandy
Received the jigsaw back today - just wanted to say thanks. It's FANTASTIC! Exactly what I was hoping for. I'll be sure to recommend you. Many thanks" - F.L.

And that's just in the last week! So if you'd like to find out why our customers think we're so 'fabulous', head over to Fabulous Photo Gifts now, choose from possibly the largest selection of jigsaw puzzles and a whole collection of other photo gift ideas you can personalise with your own photographs, choose your favourite photo and complete your order online. It really is as simple as that.

Also, don't forget if your photo has a wedding theme about it, then it will automatically be entered into our free July photo competition to win a small deluxe photo panel. SO good luck and remember to watch out for more great photo competitions and prizes throughout the rest of the year.

More than a Photo Gift company - who says so? you!

Up against a deadline? Think of us!

Regulars will know that although it's not possible to repeat every 'thank you for a great service' message we receive, occasionally we do like to bring you a round up of the recent postbag.

Regulars will also know that as well as offering a personalised photo gift service to individual customers, we also offer our full range of gift ideas in bulk to PR, Marketing and other businesses looking for something a little different - either as a promotional gimmick or as part of a training exercise - we've even helped a novelist by reproducing their intended book cover onto a jigsaw to catch the eye of prospective publishers.

Here's some recent feedback from one such business customer....

"I just wanted to write with a very belated thank you for the ‘teamwork’ jigsaws, they worked really well at the corporate event. Thank you especially for your tireless efforts with your suppliers to get the jigsaws, including new template, arranged so quickly due to our very tight deadlines.

I’ll certainly be recommending your company to anyone looking for similar.

Many thanks again Lizz" - Granada TV

and from a public relations company in London -

"Hi Mandy. Just to let you know the jigsaws have arrived safely. They look great - thanks so much we are really pleased with them"

So the next time you're up against a deadline but need something a little bit different then please think of us - Fabulous Photo Gifts. We're specialists in very short runs at bulk prices - you can order in 10's, 50's or 100's off or individually if you prefer.

Click here to visit our Contact Details page.

As Dean Martin sang - That's Amore

The Fabulous Photo Gifts postbag has been busting with more kind comments and recommendations of our fantastic (or should that be fabulous?) service during April.

Here's just a small selection of the typical comments we've received this month....

I received the jigsaw really quickly, and am delighted with it – L.B.

Thank you, thats fantastic! - K.M.

Just to let you know I received my jigsaw yesterday from you.
It is really nice and arrived quicker than you promised so many thanks, will be using you again in the future - M.S.

Wow, Thanks Mandy that's great, it's for a birthday this weekend so that's
the best news!! Thanks again – T.

I'm sure i will be ordering again as i like many items on your site – V.G.

How do we keep everybody so happy? Attention to detail, prompt reply to any queries, hand optimisation of each and every photograph sent with orders and of course, an ever increasing range of quality photo gift items you can personalise with your own photographs - all online, 24/7.

It's also very pleasing to report that our new deluxe photo panels have proved a big hit with customers - so much so that we'll be extending the range shortly with a special portrait desk stand option. Watch this space!

If you're not getting any satisfaction...

If you're like the Rolling Stones and just can't seem to get any satisfaction with your present photo gift company, then why not give us a try? ( click here to see our range of photo gifts and jigsaws)

Here's the latest round-up of customer comments received at our office in the last few weeks...

"I recently placed an order with you, the quality was superb and the order was completed before I expected. I shall certainly recommend you to other people and I certainly use your service again.

Many thanks - P.A."

"It is great that I found a 30 piece wooden puzzle which is suitable for a 5 year old and as he wanted a puzzle he will be really happy with it! I shall recommend you to friends and family.

S."

"Received and recipient thrilled with tray! thanks.

V.L."

"Mandy - the jigsaw has arrived today. Thank you for the quick delivery.
I am very pleased with how it has turned out the picture looks great - my mum will love it!

Thanks K."

So you know where to click next time you want a personalised photo gift - we have loads of gift ideas - teddies, trays, mugs, mousemats and of course possibly the largest online selection of Jigsaw Puzzles you can personalise with your photo's and order online.

You know where to click! (here)

February's customer feedback welcomed

When you keep earning such high praise from your customers and many of them come back for more, you know you're doing something right.

So it's especially pleasing to be able to highlight just a few of the glowing customer reviews of our photo gift service from orders delivered during February...

"My order was delivered yesterday and I am very happy with it.
Many Thanks - L."

"Just a quick email to say Thank you for sending us the second Cup which you had printed by mistake.

My wife loved the cup as part of her birthday present off our 2 year old daughter, but to have a second one enabled me to have a new cup at work with my daughter on!

It was a very nice jester by yourselves and I will recommend your company to anybody looking to have gifts made in this fashion.

Thank you very much. Kind Regards - JC"

"Thanks very much for the quick service. The jigsaw was much appreciated by
the recipient - K"

"Wow - the mats just arrived and they are indeed fabulous! Thank you so much. So fast and such a good result too. The tray has just arrived and done the circuit of the office and everybody is asking for your website details. I think you
may be about to be swamped with tray orders! - D."

Thank you to all our customers that took the time to write to us and express their delight at receiving their orders. (quite un-bidden we might add!).

If you'd like your next personalised photo gift order to be hand printed and optimised by experts in digital manipulation where care and attention to detail is everything, then isn't it time you used Fabulous Photo Gifts? - just like our customers above did and probably will do so again in the future.

People are shopping early for Christmas

With the launch of our FREE A5 wooden photo jugsaw with all orders over £50 (click here for full details), it seems customers of Fabulous Photo Gifts are really getting into shopping early for Christmas.

Here's what two customers had to say about their shopping experience at Fabulous Photo Gifts over the weekend....

"Once again, totally thrilled with my order.
I am over the moon, I love all the gifts and I will recommend you to everyone.
many thanks for such quick, efficient, and great quality business." M.M

"Thank you very much for getting back to me so soon, thats a very impressive service!" M.S

You can read more recent customer comments by clicking here.

Our FREE jigsaw offer is available until the 30th November so don't leave it till the last minute. Visit Fabulous Photo Gifts today (click here) and get your Christmas shopping started (or finished).

So much Customer love - Fabulous Photo Gifts testimonials

More customer love...

Regular readers will know there's nothing we like better than to receive a note or phone call from a delighted customer when they receive their personalised photo gift in the post.

Whilst it's impossible to include them all on the Fabulous Photo Gifts website, we do like to 'share the love' and post them here on our Blog.

Here's our inboxes more recent additions...

“The t.shirt is of a lovely quality and the little hanging one is really cute!” A.G.
P.S the hanging t-shirt is still in pre-production – we're hoping to have it available for you to buy shortly.

“Hi, I received my puzzle yesterday. I just want to say the reproduction of my photo on the box lid looks brilliant. I think I am going to be very happy and will look forward to assembling the puzzle in my house in Phuket, Thailand where the photo was taken. Thank you so much and am sure I will be using your website again in near future.” S.L.

“Hello Mandy, the mugs and mouse mat have arrived and once again are better than we could imagine. What a brilliant service you offer !” J.T (Spain)

“Hi Mandy, I have received the puzzle this morning. Thank you very much it was very kind of you to send the other puzzle too they will love playing with both. It is a beautiful quality puzzle I am very pleased with it and the fabulous service and your thoughtfulness. Thank you so much.” L.C.

“Just thought you would like to know the tray gift voucher went down so well at the last wedding (I was the first person to ask you for one) that I've bought another one for someone else! Well done on the new inclusion of the gift voucher icon on the website. Its brill.” N.

Thank you all for your kind words and whole-hearted endorsement of the service Fabulous Photo Gifts offers. We really mean it when we say we really want you to be delighted with your photo gift to the point that every single photograph submitted with an order is optimised and adjusted by hand to produce the best results possible.

Fabulous Photo Gifts.

Our answer to the 4 tips

Received recently in the Fabulous Photo Gifts In box:

“Four tips to increase your sales by creating a trustworthy website”
(taken from a recent Axandra Search Engine Facts newsletter)

“Even if your website has high search engine rankings, people might still not buy from you. The reason for that may be that your website is not trustworthy. Of course, a professional website design will help create trust, but you should also consider these 4 additional areas to help convince customers to do business with you:

Show your visitors who you are.
Sounds silly but you'd be amazed at how many on line businesses either omit their contact details – including phone number and full postal address – from their website or bury them away where they are difficult to find. If they're difficult to find or non-existent, what else are you trying to hide???

If customers know where you are, they're more likely to do business with you.”

Fabulous Photo Gifts has a clearly labeled link to it's 'contact us' page where you'll find, postal address, an 0845 telephone number, email link and even a Google maps link showing our workshop location.

“Show your customers your different.

Why should someone buy from you and not your competitors? Is there anything that distinguishes you from the rest?”

At Fabulous Photo Gifts, we're very proud of the fact that we really do go the extra mile to ensure your satisfaction, after all, many of our photo gifts are bought as presents for someone special.

We'll optimise each and every photo received (by hand) using the latest software to ensure your photo is ready to produce the best possible result on your chosen photo gift item. We're not afraid to let you know when your image isn't of good enough quality and will readily offer a full refund should you decide not to go ahead with a gift order.

We're a small company and proud of the fact that your on line photo gift order isn't going to some mass producing company where your photo won't be seen until the gift is actually dispatched. Here, we do check every single photo by hand, whether you're ordering one mug or a 100 jigsaws. Each and every photo submitted with an order is optimised, tonal corrections and highlights attended to before being resized for final printing. That's why you should use Fabulous Photo Gifts. (and we're a really nice bunch of people with over 20 years digital image manipulation experience between us and can readily advise you on line or on the telephone with regard your requests and queries.)

For specific questions that do occur quite frequently, try our handy FAQ's page first.

“Show your awards and testimonials from satisfied customers.

Web surfers don't like risk. If other people used your products and services before then it's less risky for new customers to try them.”

Testimonials – 'customer love' as we refer to it here at Fabulous Photo Gifts is nothing new in our office. Every day, we receive little notes saying simple thank yous for services we consider part of the job. That doesn't mean we're not thrilled every time the in box pings or the phone rings and another satisfied customer leaves their thanks.

Of course, sometimes a simple email isn't enough and our customers regularly put digit to keyboard and send us quite moving and heart felt thanks for the way we've served them.

Fabulous Photo Gifts makes a small selection of such thanks available on a specific testimonial page. Other examples are posted regularly on our blog. We do promise that each and every comment is 100% genuine – we don't even correct the spellings – we do shorten the senders name to initials, just in case it was a gift that hasn't been given yet.

“Show your guarantees.

As mentioned above, web surfers don't like risks. That's why guarantees will help.”

At Fabulous Photo Gifts, not only do we promise individual orders will pay just 99p postage and delivery, whatever they order, we also promise normal delivery of our express jigsaws and other photo gifts within 5 to 7 days and our boxed jigsaw puzzles within 14 days.

Our website might not be the flashiest looking (we quiet like it actually) but we designed it and built in in-house ourselves so we know exactly how it works and where things are, so if you experience any difficulty when placing and personalising your order, then don't hesitate to call us.

We've worked really hard to make our website as straightforward and easy to use as possible and we know from the comments we receive that many of our visitors are exploring on line shopping for the very first time so we're especially proud that they felt comfortable enough to use our website and the ease with which they were able to use it.

Fabulous Photo Gifts realises the importance of having a trustworthy site and we will continue to develop and add to our website to make it an even more rewarding on line shopping experience in line with our ethic of total transparency in the way we operate.

Please feel free to email us your own comments on how you found our website and the level of service you received or post your comments here.

In the words of Depeche Mode

In the words of Depeche Mode (or as those old enough to remember - Steve Wright would say 'depeachy modee boys') are customers "just can't get enough" of our high levels of service when it comes to their personalised photo gift orders.

Here's two more recent examples hot off the email in box:

"Dear Mandy
Thank you for the photo jigsaw I ordered.
It arrived safely, and the picture on the box looks great. I'm sure my father will enjoy making it up.
Kind regards JM"

and over a recent photo mug order that came with a special request...

"Hi Mandy
They are absolutely fabulous!!!!!!!!!!!!!
I've just given them to the girls and there were tears everywhere. They are delighted with them! All my colleagues have taken your web address, there really impressed.

If you have a flyer or something similar send it to me and I'll post it on the notice board. I'm sure you will be hearing from us all in the near future.
Kindest Regards Tricia x"

So to recap - we're a really friendly bunch that will do absolutely everything within our power to ensure that you are as pleased as JM and Tricia were when they received their orders.

To find out what they'll all raving about, order your next personalised photo gift from Fabulous Photo Gifts.

Who's a pretty boy then?

After a week of gale force winds and storms on Anglesey, how nice to return from our workshop holiday shutdown week, to the warm sun and blue skies of Derbyshire.

In fact it was so rough that we walked along the beach on our last day to view a yacht that had been blown onto the rocks and was decidedly left high and dry.

Our thanks to our customers both new and old for their patience during our week long shutdown. We have now caught up with all received orders and are now back to normal with delivery times.

One such order was for a round chopping board, personalised with a picture of a budgie.

The customer had this to say on receiving her personalised photo gift:

"I just wanted to say what a fantastic service you offer. The glass chopping
board is so very professional and has made a wonderful present for my
parents I will certainly recommend yourselves again and hope to use you
again in the very near future with one of your other items.

Many thanks."

You can personalise either a circular or rectangular tempered glass chopping board with your own photograph at www.fabulousphotogifts.co.uk.

Customer love

At Fabulous Photo Gifts - we love our customers. We'll do all we can to ensure they're completely satisfied with their photo gift order, whether that's writing a personal message inside a card or beating a delivery deadline despite postal strikes... And our customers love us back....

"I just received the clock and I love it! Really perfect and I know my Dad will love it. Thank you so much-I 'll be back for more gifts in the future.
Best wishes" M.

"Just wanted to say thanks so much for the puzzle and getting it back to me so quickly - we got it on time even with the postal strike!

Kind regards" L.

Just two of the most recent examples of customer feedback we've received.

Isn't it about time you experienced a little love from Fabulous Photo Gifts?

New home page design shows diversity of photo gifts available

Our new home page went live last night as part of the summer re-vamp of Fabulous Photo Gifts .co.uk to include the exciting new line up of photo gifts now available.

The new graphics depict the diversity of the range and scope of different personalised photo gifts as well as showing our existing photo jigsaw puzzle range. There are also individual product links and a dedicated button for our ground-breaking 'Funds for Life' fund raising scheme.

Our new shop page with buttons to all the new products available was completed ahead of schedule and able to go live last weekend.

We hope you like the new pages and welcome any customer feedback on your online experiences whilst shopping at fabulousphotogifts.co.uk. Please feel free to leave your comments at the bottom of this post.

Personalised photo Glass Chopping Boards and our new range of express / novelty wooden jigsaws are the current favourites with our personalised tea-trays coming a close second.

And it doesn't stop there. We're already testing out new photo gift ideas including wallets, small stretched canvasses and car window sunscreens – you know, the child protecting side window ones.

All our new photo gifts are printed in our own workshop to ensure quality and faithful reproduction of your photograph and all include FREE delivery within the UK.

And of course, if your school, team, club, group or charity participate in our 'Funds for Life' fund raising program (click here for details on how to join), then any order you place for any of the currently available photo gift ideas, will qualify (when used in conjunction with their scheme code).

We'll be bringing you more news soon of further amendments including an updated FAQ's page and specifications page – catch a glimpse here - (for the technically minded amongst you).